A) 33% reservation-advance is no-refundable in case of total cancellation. However, camping can be rescheduled up to the next year if cancellation is made 24 hours before check-in time. This is not respective to the time of booking.
B) 33% reservation advance is adjustable (In the final payment) in case of partial cancellation if partial cancellation is made 24 hours before check-in time. Or else cancellation charges are applicable.
C) If the guest has fully paid for the booking and cancellations are made 24 hours before the check-in time, then 33% of the total amount will be charged as cancellation fees, and the remaining 67% amount will be refunded within 5 working days.
D) If the guest has fully paid for the booking and partial cancellation is made 24 hours before the check-in time, then the adjustment will be made in the final payment. Or else cancellation charges are applicable.
E) we have the right to shift your accommodation to any location (eg A, B,..) in Pawna lake without prior notice.
F) In case of unforeseen weather conditions or government restrictions, certain activities may be canceled and in such cases, the operator will try his best to provide an alternate feasible activity. However, no refund will be provided for the same.
G) In case of rescheduling booking amount should match the previous booking amount.